PingBell
Account & billing

How can I delete my PingBell account and all data?

We hope you stay, but if you'd like to delete your account — here's how. The action is final and cannot be undone.

Deleting a workspace

You can delete a workspace yourself: open Workspace & Teams in the web app, scroll to Delete this workspace, and type the workspace name to confirm. Everything in it — boards, channels, screens, teams, and invites — is deleted for everyone in that workspace, and it can’t be undone.

Deleting your whole account

To delete your account and all data, email support@pingbell.io from the address on the account and ask for deletion. We verify it’s really you, cancel any active subscription, and remove the account. The action is final.

What gets deleted

Your account, workspaces, sources, boards, and the events tied to them are removed from our active systems. Backups are rotated out in the ordinary course of Google Cloud’s backup schedule. See our security page for current data-handling details.

Want to pause instead?

If you just want to stop being charged, cancel your subscription from Settings → Manage billing — access continues until the end of your paid period, and your boards and data stay safe so you can pick a plan again later.