Account & billing
Updating payment information
Switch cards or update an expired card in the billing portal.
Step 1: Open Settings
In the PingBell web app, click Settings in the sidebar.
Step 2: Open the billing portal
On the Plan & billing card, click Manage billing. This opens the secure Stripe billing portal for your account.
Step 3: Update your card
Open Payment methods, add the new card, set it as default, and optionally delete the old one. Future charges use the new card automatically.
Stuck?
If you can’t access billing or your card update isn’t accepted, email support@pingbell.io and we’ll get it sorted.